We want you to be completely satisfied with your purchase from youorme.xyz. Please review our refund and return policy below:
1. Return Eligibility
You may request a return within 30 days of receiving your order. Items must be unused, in original condition, and in original packaging.
2. Refund Process
Once we receive and inspect your return, we will issue a refund to your original payment method within 5–10 business days.
3. Non-Returnable Items
- Clearance or final sale items
- Personal care products
- Items damaged due to misuse or neglect
4. Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery. Include a description and photos of the issue.
5. Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to our error. Original shipping fees are non-refundable.